Data Privacy Policy

Your Consent and Our Commitment

By using SCELLA website, you consent to SCELLA collecting, using, storing, processing, and managing your personal data, including data used for advertising and commercial purposes, as described in this Notice. If there's ever a conflict between this Notice and other policies or terms, this Notice will always take precedence. We may update this Notice periodically, so please check back for any changes.

What Personal Data We Collect

To provide you with our products, services, or access to our Portal, we may collect:

• General Information: Your full name, age, telephone number, email address, mailing address, username, and preferences.

• Usage Information: Your computer’s network address and operating system, browser type, activity on our website, viewing history, and the date and time of your visits and service registrations.

How We Collect Your Data

We collect your personal data in a few ways:

• Directly from You: When you register on our Website or Forms, subscribe to our news, or contact us via email, phone, fax, mail, or in person at our offices.

• From Third Parties: We may also obtain data through third parties or from publicly available sources.

Why We Process Your Data

SCELLA processes your personal data for the following key purposes:

• Service Provision: To analyze, develop, and improve our SCELLA services, including customer service, content customization, billing, security, and quality control, ensuring we meet our contractual obligations and comply with all applicable laws.

• Business Operations: For marketing activities such as promotions, advertisements, new product information, loyalty programs, and customer retention.

• Stakeholder Relationships: To manage our relationships with affiliates, subsidiaries, shareholders, authorities, and the community, in line with legal frameworks and our corporate objectives.

• Legal Compliance: To fulfill legal requirements, respond to governmental requests or judicial orders, and protect the rights, property, or safety of SCELLA, our customers, employees, and the public.

Your Rights Regarding Your Data

You have the right to inquire about your personal data, request access to it, or ask for corrections. You can also object to us using your personal data for advertising purposes. To exercise these rights, please contact us using the information provided at the end of this Notice. 

Who We Share Your Data With

In compliance with applicable laws, SCELLA is the primary recipient and custodian of your personal data. However, we may share your data with:

• Service Providers: Third parties who provide services to us, such as surveys, customer support, data storage, or advertising.

• Other SCELLA Entities: Including affiliates and subsidiaries.

• Corporate Changes: In the event of a merger, acquisition, sale of company assets, or transition of service to another provider.

• Partners: Companies that enter into partnerships with SCELLA.

• Legal Requirements: Other jurisdictions with different data protection laws, by written order of a competent judicial authority, or as otherwise permitted by law.

We use robust physical and electronic security systems and procedures to protect your personal data from alteration, accidental or unlawful destruction, loss, or unauthorized processing or access.

Data Retention

SCELLA retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, and as required by applicable Tanzanian regulations. Your data will be kept according to your consent, unless you revoke it.

Applicable Law and Jurisdiction

This Notice is governed by the laws of the United Republic of Tanzania. Any disputes will be subject to the exclusive jurisdiction of Tanzanian courts.

SCELLA Contact Information

Name: SCELLA Group
Legal Address: Dar es Salaam
Email: mail@scellax.com

Revision 1: December 2022
Revision 2: May 2025